We develop and distribute innovative vehicle-related financial products and services through importers and distributors, dealers, finance houses, call centres and digital channels.
Motor-Related Financial Services is a manager and administrator of service, maintenance and warranty plans and develops and sells vehicle-related value added products and services (“VAPS”) to more than 730 000 clients. We are also a provider of fleet management services to corporate customers.
Innovation and unlocking customer potential within existing and new channels represent a significant growth and profit opportunity for the business. We have invested in technology to leverage consumer data, enabling us to offer personalised services aimed at enhancing the customer experience and improving customer retention. This segment complements and leverages the automotive value chain, providing high-margin annuity earnings.
Our ability to analyse proprietary data enables the accurate pricing of our offerings, profiling for the fleet business and management of claims. Through our leading service, maintenance and warranty plans, we unlock revenue for the Import and Distribution and Retail and Rental businesses by bringing customers back to its dealerships.